Take a minute and remember the very best day you’ve had recently at work. What did it feel like? For most people, it was a day when you felt engaged – you felt like you were doing your very best work at that moment. You felt like the work that you were doing was important. When we’re engaged at work, we are using all of our skills, often in a collaborative way, to make progress that feels significant. Unfortunately, this doesn’t happen every day — in fact, for many people, it hardly ever happens. Employee engagement is the missing piece of the puzzle.
Lack of engagement is a big problem for companies. It causes turnover, wasted time, lower productivity, and poor morale. People who are not engaged don’t feel like what they do makes a difference to anyone, and as a result, they don’t do much other than go through the motions.